(Live Chat Remote Jobs) American Airlines Customer Support Job (Data Entry) In Connecticut

Key Responsibilities:

• Engage with customers via live chat to provide assistance and answer queries.
• Perform accurate and efficient data entry related to customer interactions.
• Maintain a high level of professionalism and empathy in all customer interactions.
• Collaborate with team members to address complex customer issues.
• Ensure adherence to company policies and procedures.

Qualifications:

• High school diploma or equivalent; additional education or training in data entry/customer support is a plus.
• Proven experience in data entry and/or customer support roles.
• Strong typing skills and attention to detail.
• Excellent communication skills, both written and verbal.
• Ability to multitask and prioritize in a fast-paced environment.
• Familiarity with airline operations or the travel industry is advantageous.
• Proficiency in using live chat platforms and other customer support tools.

Remote Work Requirements:

• Reliable high-speed internet connection.
• Dedicated workspace free from distractions.
• Availability to work flexible hours to accommodate customer service needs.

Why American Airlines:

• Competitive compensation package.
• Opportunities for career advancement and professional development.
• Work with a globally recognized brand in the aviation industry.
• Collaborative and inclusive work culture.
• Employee travel benefits.

How to Apply:

If you’re ready to contribute to the success of American Airlines and provide exceptional customer support from the comfort of your home, submit your resume along with a cover letter highlighting your relevant experience and why you’re a great fit for this position.

American Airlines is an equal opportunity employer, and we encourage candidates of all backgrounds to apply.