General Motors Customer Care Associate – Remote Work

Set of working responsibilities

General Engines is looking for a devoted and energetic Client Care Partner to join our group in San Jose,where you’ll offer outstanding support to our esteemed clients. This remote position requires superb relational abilities and an energy for helping others. Team up with a unique group to address requests, resolve issues, and guarantee consumer loyalty. Apply now to set out on a… compensating vocation venture with us working from a distance. As a parttime Partner Level position, the Client Care Partner will be liable for giving remarkable client support to all clients and clients, dealing with requests, settling issues, and guaranteeing generally speaking consumer loyalty.

Obligations:

– Answer client requests by means of telephone, email, and talk in an ideal and expert way

– Handle client grumblings and give fitting arrangements

– Process requests, returns, and trades

– Keep up with exact records of client collaborations and exchanges

– Direct exploration to respond to client questions and give pertinent data

– Work together with other colleagues to guarantee a consistent client experience

– Keep awake to-date on item information and company strategies

– Meet individual and group execution targets

Necessities:

– 4 years of client care insight in a comparable job

– Fantastic relational abilities, both composed and verbal

– Solid exploration abilities to address client requests really

– Capacity to work freely and as a feature of a group

– Capability in Microsoft Office and CRM programming

– Secondary school recognition or identical required

Character attributes:

– Enthusiastic about giving remarkable client care

– Committed to conveying outstanding outcomes

– Capacity to perform various tasks and focus on errands successfully

Delicate abilities:

– Solid examination abilities to address client requests productively

– Great relational abilities to associate successfully with clients and colleagues

Benefits:

– Vision protection

– Paid wiped out leave

– Extra security

Working climate:

At General Engines, we embrace variety and endeavor to make a comprehensive culture that qualities and regards all viewpoints. We are focused on giving equivalent open doors to all representatives and candidates.

Cutoff time to apply: Walk 9, 2024

Equivalent open door articulation:

General Engines is an equivalent open door boss and doesn’t separate based on race, variety, religion, sex, public beginning, age, inability, or some other component safeguarded by regulation. We esteem variety and inclusivity in our working environment and are focused on giving a fair and comprehensive enrollment process