Customer Support Associate

Job Description:

General Motors is seeking a part-time Customer Support Associate to join our team in Denver, Colorado. As an Entry Level position, no prior experience is required, making this an excellent opportunity for individuals looking to kickstart their career in customer support. The ideal candidate will be resourceful, adaptable, persuasive, and a team player.

Responsibilities: –

Provide exceptional customer support via phone, email, and chat

– Assist customers with inquiries, issues, and complaints in a timely and professional manner

– Troubleshoot technical problems and provide solutions to customers

– Collaborate with other team members to ensure customer satisfaction

– Maintain accurate records of customer interactions and transactions

– Stay up-to-date on product knowledge and company policies

– Identify and escalate priority issues to the appropriate team members

Requirements: –

High school diploma or equivalent

– Excellent communication skills, both written and verbal

– Strong problem-solving abilities

– Ability to work well in a team environment

– Proficiency in Microsoft Office and customer support software

– Must be resourceful, adaptable, persuasive, and a team player

Benefits: – Disability insurance – Dental insurance – Paid Time Off (PTO)

Working Environment: At General Motors, we strive to spark creativity and motivation in an environment that inspires greatness. Our team is dedicated to providing top-notch customer support while fostering a culture of collaboration and innovation.

Equal Opportunity Statement: General Motors is an equal opportunity employer and is committed to diversity in the workplace. We do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or any other protected status. All qualified applicants will receive consideration for employment.

How to apply:

Apply on Grab Jobs and you will be notified if shortlisted for the job.