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Hiring Organization:- Amazon

Post Name:- ADC Technical Customer Service Specialist

Qualifications:- Bachelor Degree

Industry:- Private

Employment Type:- Full Time

Work Hours:- 8 Hours

Salary:- $35-$40/Year

Locations:- USA

Full Job Description:

AWS Client care offers worldwide help to an extensive variety of business and government clients as they fabricate crucial applications on top of AWS administrations like Amazon EC2 and Amazon S3.

Amazon Jobs Work From Home No Experience, Amazon Customer Service Job From Home

As an AWS Client Achievement Delegate, you’ll draw in with US Government (USG), and endeavor clients, giving preparation, backing and examination. You will work with different individuals from the AWS Venture group including Specialized Record chiefs (Hat’s), Deals and Arrangement Planners. You will be the Educated authorities on Big business Record and Charging issues. You will proactively assist clients with keeping away from likely issues. Jump profound to comprehend the basic issues to assist a client with settling issues.

Amazon Jobs Work From Home No Experience, Amazon Customer Service Job From Home

Furthermore, your obligations will incorporate, yet won’t be restricted to, the accompanying:

– Being the client confronting voice for USG and Venture clients, tending to complex record and charging issues

– Working with Big business clients to comprehend how they use AWS record and charging administrations, and giving important input

– Performing profound jump examination on USG/Undertaking client records and charging explanations

– Teach clients on detailing choices, cautions and financial plans.

– Giving brief, productive, point by point, client arranged assistance to Big business clients

– Working with client service peers all over the planet to guarantee a steady and top notch degree of help

– Driving activities that further develop client communications with AWS record and charging data

– Going about as the Voice of the Client for our Venture clients, revealing and following up on noticed regions for development

– Effectively looking for answers for client needs, conveying patterns to administration, and proposing inventive arrangements for the client experience

– Helping with Big business client correspondence during AWS basic send-offs and support occasions

– Taking care of creating definite information about AWS explicit item and elements

– Work with AWS groups to drive goal of issues for clients

– Ensuring inward information reference pages are refreshed

Amazon Jobs Work From Home No Experience, Amazon Customer Service Job From Home

Fundamental Capabilities

– Partner Degree OR A+ or Network+ or Security+

– 3+ year experience in Client assistance or potentially Record The board working with high-profile clients

– 3+ year of cutting edge Succeed (turn tables, vlookup and different recipes)

– Current, dynamic US Government Trusted status of TS/SCI with Polygraph

Amazon Jobs Work From Home No Experience, Amazon Customer Service Job From Home

Favored Capabilities

– Experience in administration as well as record the board positions

– A drive to dive into the subtleties of a framework or cycle to tackle client issues

– Demonstrated progress in a high speed help climate

– Exhibited achievement driving cross-utilitarian expectations

– SQL as well as other social information base insight

– Solid familiarity with Web Advances and the Web

– Comprehension of cloud based figure and capacity ideas

Amazon Jobs Work From Home No Experience, Amazon Customer Service Job From Home