Qualifications
- A strong technical background is required to enable creativity and quick, efficient iteration
- Data acumen and experience with building data products for non-analytical/general audiences is a core requirement; experience in creative and entertainment industries is also necessary
- A love of entertainment is a helpful plus
- 2+ years of experience in analytical roles in Product analytics, with a proven track-record of building successful data insights products
- Experience in leveraging technical skills in manipulating large data sets with complex SQL (or similar languages), big data technologies (e.g., Hadoop, Spark) and visualization tools (e.g., Tableau)
- Strong understanding of testing techniques (A/B, multivariate) and methodologies to advise with execution and provide insightful results
- Experience leading design and UX requirements for analytics tools/dashboards
- Demonstrated success at data storytelling; translating facts into narratives and take-aways for non-technical audiences
- Deep understanding of consumer behaviors and discovery habits with entertainment, understands how those intersect with title discovery, and the relevant analytics to track this
- Strategic thinker with a strong customer-focused mindset and empathyExperience with or deep curiosity about entertainment industry
- Highly motivated self-starter with the ability to work independently and drive alignment amid ambiguity
- Comfortable applying a combination of qualitative and quantitative methods to define success
- Excellent written (memos and presentations) and verbal communication skills; timely communication
- Bachelor’s degree required, Netflix Tagger Jobs In Burbank, California (US)
Benefits
- Generally, our compensation structure consists solely of an annual salary; we do not have bonuses
- You choose each year how much of your compensation you want in salary versus stock options
- To determine your personal top of market compensation, we rely on market indicators and consider your specific job family, background, skills, and experience to determine your compensation in the market range, Netflix Tagger Jobs In Burbank, California (US)
- The range for this role is $210,000-$500,000
- Netflix provides comprehensive benefits including Health Plans, Mental Health support, a 401(k) Retirement Plan with employer match, Stock Option Program, Disability Programs, Health Savings and Flexible Spending Accounts, Family-forming benefits, and Life and Serious Injury Benefits
- We also offer paid leave of absence programs
- Full-time hourly employees accrue 35 days annually for paid time off to be used for vacation, holidays, and sick paid time off
- Full-time salaried employees are immediately entitled to flexible time off
Responsibilities
- The Title Merchandising, Performance Lead is responsible for the strategic vision and delivery of insights and dashboards that provide accurate, helpful, and thoughtful information around our title promotions, Netflix Tagger Jobs In Burbank, California (US)
- This role will define how we understand and tell a title’s promotional story, and which metrics, dashboards, visuals, and materials are needed to do so at scale
- This role will take input and feedback from Title Merchandisers around the world to ensure their work is globally informed and impactful
- You should be comfortable at the intersection of data and creativity, and thrive at translating information (data, facts) into understanding (stories and take-aways)
- Your success will depend on your ability to ask the right questions, collaborate on answers, and deliver scaled data products
- You’ll use your data acumen and experience to generate concrete ideas (proofs of concept) that engineering partners can take action against
- Your ability to rapidly prototype independently will enable us to respond quickly to business changes and launch new insights and strategies sooner, Netflix Tagger Jobs In Burbank, California (US)
- Your ability to ‘speak the language’ of data engineers will streamline communications, progress, and feedback
- As a result of your work, we and our partners should have better access and understanding of title promotional behavior and how it relates to title outcomes
- Partner with DSE on evolving partner-facing dashboards like LaunchPad and Backlight to bring those insights to partners at scale; you will be responsible for prioritizing and roadmapping new data insights and how/where they are surfaced to partners
- Be able to rapidly deliver on new concepts through visual prototyping/mock-ups that can be presented for requirements, feedback, and iterations, Netflix Tagger Jobs In Burbank, California (US)
- Create external-facing insights and illustrations that describe our approach to title merchandising and launch experiences (i.e. promotional narratives and data visualizations)
- You will own talent-facing analytics for title promotions
- Work closely with the Guidelines & Playbooks Manager to identify key metrics required to evaluate quality, success, and feedback on their guidelines and playbooks
- Intake ongoing input and feedback from local Title Merchandisers (EMEA, LATAM, APAC, UCAN) to evolve and iterate dashboards or metrics appropriately
- This role is obligated to seek global input into their work and to be focused on global deliverables (i.e. not simply exporting UCAN insights), Netflix Tagger Jobs In Burbank, California (US)
- Partner with performance managers on Messaging and Catalog Merchandising teams to deliver holistic insights and materials to describe Merchandising impact
- As our partners *mostly* understand and experience product behavior through individual title experiences, this role is a critical part of translating and packaging insights for external consumption
- Own the strategy and requirements for partner-facing Title Promotional performance dashboards (i.e
- Backlight, Launchpad, future iterations) and drive execution in partnership with DSE
- Engage in proactive data exploration and in-depth analysis to uncover valuable insights and drive performance
- Define requirements and drive the continued development of analytic tools (self-serve reports/dashboards) to deliver performance data and insights to internal/external partners
- Be a subject-matter expert in promotional data and be responsible for leading the Title Merch measurement strategy
- Be responsible for defining analytical roadmaps for title promotion
- Be responsible for the dissemination, rollout, and check-in processes tied to all dashboards you create
- Be empathetic to various local needs (elevated by local merchandisers) and evaluate their needs fairly against other potential priorities
- Be accountable for setting up local merchandisers for successfully understanding title promotional analytics
- Partner with Catalog and Messaging Performance teammates to share insights, progress and hurdles with each other
- Be responsible for building and maintaining the data products yourself (this is DSE responsibility), Netflix Tagger Jobs In Burbank, California (US)
- Own the insights for asset quality to inform creative strategy (i.e. learnings to make better images/video/synopses)
- Be the direct contact for content or marketing teams who have questions on title performance (this lies with local Title Merchandisers)
Be responsible for Catalog Merchandising or Messaging insights; in so much as they relate to title promotional performance, you will partner with the respective leader on integrations into your materials or dashboards - At Netflix, we are shaping the destiny of worldwide entertainment because we trust there is a better manner to observe. Our individuals want our help once in a while, and that’s where our international customer service (CS) corporation focuses: supplying exquisite interactions for our subscribers round the sector. Our goal is excellence, simplicity, and getting our individuals back to streaming. Data Entry Jobs At Netflix (Full Time)
- Netflix is seeking out a skilled application supervisor to sign up for our Latham CS mastering & improvement (L&D) group in Alphaville. This function will paintings around the getting to know needs of the outsourced call facilities that make up our CS Operations Latham and be a strong accomplice of each our Latham crew and global CS learning and improvement crew.
- Our regional CS L&D team gives leadership, customer service, and gear training that has an instantaneous impact on our sellers, our customers, and the enterprise. This role reviews to the LatAm learning & development manager in Alphaville and will have the opportunity to broaden effective and tasty getting to know reports for the first-class name middle sellers and leaders in the industry. Data Entry Jobs At Netflix (Full Time)
Duties
Program management
Outline, document, and preserve the scope of all local L&D tasks. Create, music, and preserve task plans. Develop a trusting partnership with the outsourced call middle partners inside the place and be a precious point of touch for all trainers in these outsourced facilities, chargeable for successful schooling rollouts and launches.
Paintings carefully with the broader CS learning and development crew and other key inner international and regional companions, and stakeholders to make sure alignment round key priorities and initiatives. Netflix Tagger Jobs In Burbank, California (US)
Learning content material development / educational layout
Using a diffusion of inputs, carry out hole analysis for overall performance and schooling opportunities, or improvements to pick out nearby and international curriculum desires for tool-based technical and behavioral smooth skills. Prioritize the importance of diagnosed gaps, document and present strategies, findings, and hints to address performance gaps.
Studies content and/or collaborate with situation remember experts (SMEs) and different cross-functional stakeholders to develop regular and accurate domestically and globally valid training curriculum. Expand solutions (e.g., instructor-led, digital, e-studying, combined, and many others.) that offer applicable, hard, and efficient getting to know studies. Develop essential route collateral which includes facilitator and learner substances, presentation media, task aids, and know-how checks. Finalize substances via critiques, pilot exams, etc., and be capable of measure and show the effect of those training packages. Data Entry Jobs At Netflix (Full Time)
Facilitation
Supply mastering material in face-to-face and virtual environments to leadership audiences and pilot any newly designed curriculum. Run train-the-trainer packages for name center running shoes. Educate and broaden name center leaders to co-facilitate the delivery of studying fabric. Netflix Tagger Jobs In Burbank, California (US)
Dealer management and dating constructing
Accomplice with the schooling and operational groups of our outsourced call center providers in the vicinity and make a contribution to the overall overall performance of the CS enterprise. Guiding these groups to obtain achievement with the right path, assist, and tasks. Being capable of build and power L&D governance for the companies: data evaluation, dealer help team shape, intake framework, evaluation framework, and so on. Data Entry Jobs At Netflix (Full Time)
Stakeholder management
Build and foster sturdy partnerships with regional CS colleagues at Netflix and be an effective voice of the local L&D crew. Being an energetic associate to the general CS commercial enterprise by means of participating on gaining knowledge of opportunities, priorities, and effect. Collaborating with different commercial enterprise leaders and reworking operational possibilities into L&D possibilities.
What you ought to have
3+ years experience designing gentle abilities and equipment studying answers, consisting of on boarding packages centered throughout a ramification of ranges call middle agents, senior name middle retailers, rising leaders, and senior chief audiences.
Revel in designing and facilitating gaining knowledge of offerings that range from a fifteen-minute learning to multi-week classroom reports.
Experience creating learning’s, operating with LMSs, and virtual mastering strategies and tools is relatively desired.
Stable facilitation enjoy in various teacher-led applications for numerous audiences and training skills. Data Entry Jobs At Netflix (Full Time)
Venture management enjoys, potential to collaborate with a team and stakeholders, communicate successfully, and being attentive to detail.
Enjoy running in a quick-paced, outcomes-orientated, information-driven environment.
High degree of independence and potential to work and manipulate very own time efficiently.
Bachelor’s degree in instructional layout or a associated diploma, grasp’s diploma a plus.
Fluent in Portuguese and English. Spanish is a plus.
Experience working in a pass-cultural global environment is a plus.
Revel in content/ know-how management is a plus.
Revel in designing schooling curriculum for service, retail, or call center managers/ leaders is a plus.
Enjoy with innovative facilitation gear is a plus. Data Entry Jobs At Netflix (Full Time)
Region of labor: we’re thinking about applicants who are in Mexico town, in addition to fully-far flung candidates inside Mexico Part Time Jobs At Netflix
Who’re you?
You try to jot down stylish code, and you are comfy with picking up new technology independently
You are talented in at least one principal programming language (e.g. Java, Scala, Python) and comfortable operating with sq.
You revel in helping groups push the limits of analytical insights, growing new product capabilities the use of information, and powering device mastering fashions. Part Time Jobs At Netflix
You have got a sturdy historical past in as a minimum one of the following: disbursed facts processing or software engineering of statistics services, or statistics modeling
You are acquainted with large facts technology like Spark or Flank and comfortable operating with web-scale datasets
You have got a watch for element, right information intuition, and a passion for data pleasant
You admire the importance of amazing documentation and statistics debugging talents
You relate to and embody many of the factors of the Netflix tradition. You like operating independently whilst also participating and giving/receiving candid remarks. Part Time Jobs At Netflix
You’re cozy working in a rapidly converting surroundings with ambiguous necessities. You’re nimble and take smart risks
At Netflix, we carefully keep in mind a huge variety of compensation factors to decide your personal top of market. We rely on marketplace signs to determine reimbursement and don’t forget your precise job circle of relatives, historical past, abilities, and enjoy to get it right. These concerns can motive your repayment to differ and also will be dependent on your location.
Process interviews frequently consist of a set of commonplace questions that help employers assess your qualifications and healthy for the placement. Right here are some not unusual interview questions at the side of cautioned solutions:
Tell me approximately yourself.
Solution: offer a brief precis of your professional heritage, capabilities, and stories. Attention on applicable information and your enthusiasm for the role.
Why do you want to paintings for this enterprise?
Solution: discuss the enterprise’s values, undertaking, or reputation that align along with your career goals. Mention particular elements of the organization that attracted you.
What is your finest energy?
Solution: spotlight a applicable power, such as problem-fixing, management, or a technical talent. Help your solution with an example.
What’s your best weak point?
Solution: discuss a weak point, however emphasize how you are running to enhance it. For instance, “i’m operating on enhancing my time management skills.”
Tell me approximately a challenging scenario you’ve got faced at work and how you treated it.
Answer: Use the big name approach (situation, task, movement, result) to offer an in depth reaction, showcasing your trouble-solving capabilities.
Why ought to we rent you for this position?
Answer: highlight your applicable qualifications, reviews, and how they make you the exceptional in shape for the position. Point out your enthusiasm for the organization and the process.
Wherein do you see yourself in 5 years?
Answer: share your profession aspirations and the way they align with the company’s boom. This demonstrates lengthy-term dedication.
What do you realize about our products/services?
Solution: studies the enterprise’s services and point out precise products or services. Give an explanation for the way you trust they gain customers.
How do you cope with running beneath stress?
Solution: Describe your capability to live calm, prioritize duties, and speak successfully in high-stress conditions. Provide an instance.
Tell me approximately a time you worked in a group.
Solution: Describe a successful team challenge. Emphasize your collaboration, communication, and problem-solving skills.
What’s your chosen paintings fashion or paintings environment?
Answer: share your options, however be adaptable. Mention that you could work effectively in extraordinary settings.
Do you have got any questions for us?
Answer: continually have questions organized. Ask approximately the organization’s lifestyle, crew dynamics, expectations, or upcoming initiatives. It demonstrates your hobby.
Netflix Tagger Jobs In Burbank, California (US)
