Customer Service Representative

Description

• Engage directly with customers for a variety of topics

• Research and problem-solve for appropriate solutions

• Utilize active listening, patience, empathy, and kindness

Requirements

• 2 years of customer service experience

• Excellent communication skills (written, verbal, and listening)

• Fluency in both Canadian French (Quebecois) and English

• Ability to multi-task and perform well in a fast-paced environment

• Proficiency in using computers for data entry and rapid navigation

• Ability to adapt to change with the business needs

• Flexibility to shift schedule and work overtime

• Proven ability to maintain confidentiality

• High school diploma or equivalent

• Must be able to pass a background check

Benefits

• Competitive wages

• Medical & dental insurance

• 401k

• Ongoing training and development

• Opportunities to become your best