PepsiCo Entry Level Call Center Remote Jobs – Hiring Now

Job Description

Join PepsiCo’s dynamic team as a Customer Care Representative, working remotely from the comfort of your own home. As part of our global brand, you’ll be the first point of contact for customers, providing exceptional service and resolving inquiries efficiently. You’ll handle a variety of tasks, from answering product questions to processing orders, ensuring each interaction reflects the high standards of PepsiCo.

What You Will Do:

• Handle inbound customer inquiries via phone, email, and chat.
• Assist customers with product information, order placement, and issue resolution.
• Provide troubleshooting assistance for technical queries related to PepsiCo products.
• Utilize company resources and knowledge base to deliver accurate and timely responses.
• Document customer interactions and feedback to improve service quality.
• Collaborate with team members and other departments to address complex customer issues.

Requirements:

• High school diploma or equivalent; college degree… preferred.
• Previous customer service experience preferred, but not required.
• Excellent communication skills, both verbal and written.
• Proficiency in using computer systems and navigating multiple applications simultaneously.
• Ability to empathize with customers and maintain a positive attitude in challenging situations.
• Strong problem-solving skills and attention to detail.
• Reliable high-speed internet connection and a quiet workspace conducive to remote work.

Opportunity Benefits:

• Flexible Work Environment: Enjoy the convenience of working remotely, with the flexibility to balance work and personal commitments.
• Comprehensive Training: Receive thorough training to equip you with the knowledge and skills needed to excel in your role.

• Career Growth: Explore various opportunities for career advancement within PepsiCo, with access to professional development resources and mentorship programs.
• Competitive Compensation: Receive a competitive salary along with performance-based incentives and benefits package.

• Join a Global Brand: Be part of a renowned company with a rich history and a commitment to innovation and sustainability.

• Employee Discounts: Enjoy exclusive discounts on PepsiCo products and services.

Join PepsiCo’s team today and embark on a rewarding career journey where your passion for customer service can make a real difference. Apply now and be a part of shaping memorable experiences for our valued customers