Operations Manager – Work from home

**Job Title: Operations Manager – Work from Home** **Company: J.P. Morgan Chase** **Location: Phoenix, Arizona, US** **Job Type: Part-Time** **Seniority: Mid-to-Senior Level** **Years of Experience: 7+ Years**

**Job Description:** J.P. Morgan Chase is seeking a dedicated and hardworking Operations Manager to join our dynamic team in a part-time capacity. This role allows for remote work, providing you with the flexibility to manage your tasks while contributing to our operational excellence. As an integral part of our organization, you will play a critical role in enhancing our operations and ensuring that we meet our strategic objectives.

**Key Responsibilities:** –

**Operational Strategy Development:** Collaborate with leadership to design and implement operational strategies that align with the overall business goals of J.P. Morgan Chase.

– **Process Improvement:** Identify inefficiencies and propose solutions to streamline operations, enhance productivity, and optimize resource allocation.

– **Team Leadership:** Lead a remote team of operational staff, fostering a spirit of collaboration and cooperation while driving performance towards departmental objectives.

– **Performance Monitoring:** Establish KPIs and metrics to measure team performance, providing constructive feedback and coaching to team members to encourage professional growth.

– **Risk and Compliance Management:** Ensure all operational processes comply with regulatory requirements and internal risk frameworks, proactively addressing any potential issues.

– **Stakeholder Engagement:** Maintain strong relationships with internal and external stakeholders, facilitating effective communication to ensure alignment and collaboration on operational matters.

– **Budget Management:** Assist in the preparation and monitoring of operational budgets, ensuring optimal use of financial resources.

– **Reporting:** Prepare and present detailed reports on operational performance, improvement initiatives, and resource utilization to senior management.

– **Project Management:** Oversee and coordinate various operational projects, ensuring timely delivery and adherence to quality standards.

– **Training and Development:** Identify training needs for team members, facilitating professional development programs to enhance skills and performance.

**Requirements:** – **Education:** Bachelor’s degree in Business Administration, Operations Management, or a related field. A Master’s degree is a plus.

– **Experience:** A minimum of 7 years of experience in operations management, preferably within the financial services industry. – **Dedicated Work Ethic:** A strong commitment to achieving goals and high-quality standards, reflecting your dedication and hard work.

– **Soft Skills:** – **Attention to Detail:** A keen eye for identifying discrepancies and ensuring precision in operational processes. – **Cooperation:** Ability to work collaboratively with diverse teams and stakeholders, fostering a positive and productive work environment.

– **Technical Skills:** Proficiency in operational management software, data analysis tools, and project management methodologies. Familiarity with financial services software is a plus. – **Communication Skills:** Excellent verbal and written communication skills, capable of presenting complex information clearly and persuasively to varied audiences.

– **Problem-Solving Abilities:** Demonstrated ability to analyze situations, think critically, and implement effective solutions under pressure.

**Benefits:** – Competitive salary commensurate with experience. – Free food and snacks provided on remote team-building occasions. – Visa sponsorship to international candidates. – Comprehensive life insurance coverage.

**Working Environment:** At J.P. Morgan Chase, we recognize and reward performance and merit. We believe in fostering a remote work culture that values employee contributions and supports work-life balance.

**Deadline to Apply:** All applications must be submitted by **September 19, 2024**.

**Equal Opportunity Statement:** J.P. Morgan Chase is an equal opportunity employer and is committed to fostering an inclusive environment. We welcome and encourage applicants from all backgrounds to apply and will make reasonable accommodations for individuals with disabilities.

How to apply:

Apply on Grab Jobs and you will be notified if shortlisted for the job.